Return portal is not accessible
The return portal is disabled and not accessible at this time.
To start the return process for your order, please enter your email address or phone number and the order number below.
What's your return policy?
You can return your items within 7 days of receipt of your shipment for a full refund, and between 7-14 days for store credit.
- - They must be in original condition
- - Unwashed and unworn
- - Product stickers and tags still attached
- - In the original packaging
Free gifts, gift wrapping, and promotional items are not returnable!
What's your exchange policy?
The easiest way to exchange your item is to return the item, and place a new order for the correct item.
Exchange items follow the same policy as Returns.
How do I return?
- 1. Enter your order number and email address in the fields above and click Start
- 2. Follow the instructions and select the items you want to return
- 3. You will get a confirmation email with the shipping guidelines once the return request is approved
Are there any charges for return?
- Yes, you are responsible for the cost of the return shipping.
- Original shipping charges are non-refundable.
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.